![]() ![]() When it prompts you to enter a username and password, enter your usual BCIT login credentials (your email address and password).Press the Retry button to the right of the error.Please follow the steps below to resolve this: In some instances, you will see Hold for Authentication instead of prompting you for your username and password. Enter your usual BCIT login credentials (your email address and password). The first time you send a print job to the newly added printer, you will be prompted for a username and password. Below, we explain how this can happen in different scenarios and how to troubleshoot. Sometimes, when printing from a Mac, the job appears to pause in the print queue window with the message “Hold for Authentication.” This condition means that the user may not be authorized to send a job to this print queue, possibly because they have entered the wrong credentials. ![]() See Update your printer software if your printer has a printing problem.What does “Hold for Authentication” mean? Update the printer software on your Mac, or ask your network administrator for help. If you can’t add the Windows printer you want, the printer software on your Mac may not support printing to a shared Windows computer. If you have an HP PCL-compatible printer that’s not listed, choose the printer model that most closely matches your printer. See the documentation that came with the printer. If prompted, enter the user name and password for the print server.Ĭlick the Use pop-up menu, then choose the appropriate printer software.īe sure to choose the correct printer software for the printer you’re using. ![]() To locate the printer in the browser, click the workgroup, then click the print server (the computer that’s sharing the printer). Select the printer from the network browser. (You may need to scroll down.)Ĭlick the Add Printer, Scanner, or Fax button on the right, then click the Windows button. On your Mac, choose Apple menu > System Settings, then click Printers & Scanners in the sidebar. Get started with accessibility features.Use Sign in with Apple for apps and websites.Watch and listen together with SharePlay.Share and collaborate on files and folders. ![]() Sync music, books, and more between devices.Make and receive phone calls on your Mac.Use one keyboard and mouse to control Mac and iPad.Use Live Text to interact with text in a photo.Make it easier to see what’s on the screen.Install and reinstall apps from the App Store. ![]()
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